Do Good Digital Co. LLC (“Do Good Digital,” “we,” “our,” or “us”) is committed to protecting the privacy and security of everyone who visits our website, books consulting time, accesses our content, or partners with us for Adobe Workfront, Fusion, AEM, or related services. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.

We believe in transparency, clarity, and doing what’s right — values we bring to every engagement and every digital interaction.

 

1. Information We Collect

We collect information in three main ways: information you provide, information captured automatically, and information from third-party integrations.

A. Information You Provide to Us

This includes:

Website Forms & Contact Requests

• Name

• Email address

• Company name

• Job title

• Phone number (optional)

• Message details

Consulting Session Bookings
(Complimentary or paid sessions)

• Contact details

• Appointment preferences

• Project or system information you voluntarily share

• Verification details confirming active-client status (where applicable)

Client Project Engagements
For active consulting or implementation clients, we may collect:

• Workfront, Fusion, or AEM system information you grant us access to

• Workflow details, requirements, and configuration metadata

• Content supply chain or operational insights needed to perform services

Payments (when applicable)

• Billing details

• Transaction information processed securely through our payment partners
  (We do not store full payment card numbers.)

Retail Purchases (Do Good Gear) — future feature

• Shipping details

• Order history

• Optional account or profile information

B. Information Automatically Collected

When you visit our website, we may collect:

• IP address

• Browser type and device information

• Cookies and tracking pixel data

• Page views and interaction patterns

• Referral sources and session analytics

This helps us improve site performance, user experience, and content relevance.

C. Information From Third-Party Tools

We integrate with tools to provide scheduling, insight-driven content, and seamless client engagement. These may include:

• Calendar/scheduling tools

• CRM and marketing platforms

• Adobe Experience Cloud technologies

• Analytics and performance tools (Google Analytics, equivalent platforms)

• AI-assisted self-service tools (e.g., assessments, estimators, or digital guides)

These third parties may collect some information in accordance with their own policies.

 

2. How We Use Your Information

We use your information to:

A. Provide and Improve Services

• Deliver Adobe Workfront, Fusion, AEM, and process consulting

• Configure systems, integrations, and automations

• Maintain and optimize project workflows

• Support system administration (SAS/SAS+)

• Offer consulting sessions with our leadership team

B. Communicate With You

• Respond to inquiries

• Share scheduling confirmations and updates

• Provide onboarding and consulting documentation

• Send relevant content, announcements, or service insights

C. Enhance Website & User Experience

• Diagnose technical issues

• Personalize content

• Improve usability and site performance

D. Process Transactions

• Manage paid consulting, project engagements, or merchandise purchases

E. Deliver Self-Service Tools

(Current and future features)

• Assessments, configurators, pricing estimators

• AI-assisted guides or digital human interactions

• Personalized content based on your inputs

F. Maintain Safety & Compliance

• Protect our systems and prevent fraud

• Comply with applicable laws and contractual obligations

 

3. Sharing Your Information

We do not sell your personal information.

We may share information only with:

• Trusted service providers supporting hosting, scheduling, analytics, communications, payment processing

• Adobe technologies when required for project delivery

• Our internal consulting team (all U.S.-based employees) for legitimate project purposes

• Legal authorities when required to comply with applicable law

Each partner is required to maintain strict confidentiality and security standards.

 

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve site functionality

• Understand user activity

• Support remarketing or personalization

• Measure analytics and performance

You may adjust cookie preferences in your browser settings.

 

5. AI Tools & Digital Assistants

(Future Feature Statement)

If our website includes AI-driven assistance or digital human interfaces:

• We will disclose when you are interacting with AI

• AI outputs will be based on approved DGD content and expertise

• AI will not knowingly fabricate personal data or private system details

• You may request removal of AI-collected inputs at any time

 

6. Data Retention

We retain information only as long as needed to:

• Deliver services

• Maintain accurate project history

• Meet legal or contractual requirements

You may request deletion of your data (see Section 8).

 

7. Security

We use modern, industry-standard security measures to protect information, including:

• Encrypted communications

• Secured hosting environments

• Restricted employee access

• Regular auditing and protection updates

No method of transmission is 100% secure, but we work diligently to safeguard your data.

 

8. Your Rights

Depending on your location, you may have rights including:

• Access to your personal data

• Correction of inaccurate information

• Deletion requests

• Restriction of processing

• Opt-out of marketing communications

• Request for data portability

To make a request, contact us at privacy@dgdigitalco.com.

We respond promptly and respectfully.

 

9. Children’s Privacy

Our services are not directed to individuals under 16.
We do not knowingly collect information from children.

 

10. Third-Party Links

Our website may link to external sites (Adobe, partners, tools).
We are not responsible for their privacy practices.

 

11. International Users

If accessing our site from outside the United States, you acknowledge your information may be processed in the U.S. in accordance with this Policy.

 

12. Updates to This Policy

We may update this policy as our services evolve.
The “Last Updated” date will always reflect the latest version.

 

13. Contact Us

For questions about this Policy or requests related to your data:

Do Good Digital Co. LLC
Pittsburgh, PA, USA
info@dgdigitalco.com